Do I need to create an account to place an order?
No. Customers are welcome to place orders using Guest Checkout without creating an account.
However, creating an account provides a more convenient shopping experience and allows you to access additional features in the future.
What are the benefits of creating an account?
Creating an account allows you to:
- View your order history
- Track current and previous orders
- Save your shipping information for faster checkout
- Receive important order updates and shipping notifications
- Receive optional emails regarding new products, inventory updates, promotions, and company announcements (you may opt out of marketing emails at any time)
Creating an account helps us provide better customer support and makes it easier to assist you if questions arise regarding your orders.
Can I check out as a guest?
Yes. Guest Checkout is available for customers who prefer not to create an account.
Please note that guest orders may have limited access to features such as order history and account management.
How do I create an account?
You can create an account during checkout or by selecting Create Account from the account menu on our website.
Registration only takes a few moments.
I forgot my password. What should I do?
Select Forgot Password on the login page and follow the instructions to securely reset your password.
If you continue to experience issues, please contact our support team for assistance.
Can I change my shipping address?
Yes.
If your order has not entered the fulfillment process, please contact us as soon as possible and we will do our best to update your shipping information.
Once an order has been processed or shipped, shipping addresses can no longer be modified.
Can I update my account information?
Yes.
After logging into your account, you can update your:
- Name
- Email address
- Shipping address
- Billing information (where applicable)
- Password
Keeping your account information current helps ensure timely order processing and delivery.
Will I receive marketing emails?
Only if you choose to receive them.
Customers may unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails or by updating their communication preferences within their account.
Order confirmations, shipping notifications, and other transactional emails related to your purchases will still be sent when necessary.